Resource Center
Please click on the section headers to expand/contract sections of interest.
Product Demo
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Fusionfx is a scalable and interoperable workflow platform that aggregates disparate data from silos across the enterprise to create patient-centered, contextually relevant views of patient data. Fusionfx doesn’t care where the data resides--if a clinician needs it and has the clearance to access it, he or she gets it—quickly, simply, wherever it is needed, in a format that makes sense for what he or she is doing.
The following demonstration provides a view into the power of Fusionfx. Enjoy. -
Part of Carefx's Fusionfx suite of workflow solutions, eReferral transforms the onerous, bureaucratic, paper-shuffling referral process into a disciplined workflow that facilitates and standardizes collaboration, improves patient care quality and safety and increases referral volume and revenues.
Case Studies

Boston Medical Center, named one of America’s Best Hospital’s by U.S. News and World Report, turbocharged its revenues thanks to referral volume increases generated through Carefx’s eReferral, a portal-based referral management solution that allows hospitals, IDNs and HIEs to create a streamlined, patient-centric and accountable process for tracking referrals.

Catholic Healthcare West (CHW) utilized Fusionfx in it's "DirectConnect" clinical workstation project, an initiative started in early 2007 to provide role-based, integrated access to clinical data. Their story will be of interest to CIOs, CMIOs and CTOs looking to implement an interoperable, browser-accessible clinical workflow solution.

At the Cancer Therapy & Research Center (CTRC), clinicians have access to a multidisciplinary view of a cancer patient’s record. Following a speedy 90-day installation, Fusionfx changes the lives of cancer patients and boosts clinician efficiency and productivity.

Children’s Medical Center, Dallas uses Fusionfx to provide physicians with immediate access to patient information at the point of care wherever and whenever needed.

At Legacy Health System, Fusionfx streamlined the process of getting a complete view into a patient’s medical record. It now takes seconds instead of minutes.
Collateral
- Carefx at a Glance
Read this interactive overview of Carefx as an organization as well as the Fusionfx solution suite.
- Beyond Incentives: In Pursuit of Meaningful Use
Carefx outlines five key areas to advance patient care, reduce provider errors, and finally see some ROI out of your pursuit of "meaningful use".
- Fusionfx Solution Suite Overview
A comprehensive look at the Fusionfx technology, components, and benefits of this powerful solution suite.
- eReferral from Carefx
A comprehensive overview describing how eReferral enables hospitals, IDNs and HIEs to establish a streamlined, patient-centric process for referral tracking.
- Business Intelligence from Carefx
An overview of how healthcare organizations can turn their data into actionable insight through the use of Business Intelligence Dashboards.
- Fusionfx to Manage the Clinical Desktop
Deliver a managed and consistent clinical desktop experience with Fusionfx.
- Carefx and Service Oriented Architecture
An overview of how the Fusionfx solution suite leverages service oriented architecture (SOA).
White Papers
- Electronic Referral Management: Bottom-line Benefits and Quality Gains
Effectively used, electronic referral management provides an alternative to the cumbersome, bureaucratic, paper-based referral process that has plagued physician practices, hospitals and health systems for decades. Only through e-referral can healthcare organizations improve information exchange, enhance patient care continuity and end the costly, time-consuming and error-prone chore of faxing, photocopying and filing paper referral documents.
In this issue brief, you'll learn how high-profile organizations such as Boston Medical Center (BMC) are using Carefx's eReferral solution to build "a sustainable referral network" and facilitate secure health information exchange between primary care providers, physician specialists and a network of community health centers (CHCs). - Health Information Exchange: From Meaningful Use to Healthcare Transformation
Whether you're looking to meet meaningful use requirements or advance a personal vision for healthcare transformation, you need rapid, accurate and efficient health information exchange. In this Carefx Position Paper, you'll learn how providers improve patient care through medication reconciliation and quality measurement and reporting, and how electronic referral management enhances clinical collaboration, care coordination and providers' bottom lines.
- The Changing Role of the Healthcare CIO: From Technologist to Strategist
Six experts in health information technology provide candid insight into the role of the CIO in terms of credibility, responsibilities, change management, interaction with providers and the C-suite, business value, and return on investment (ROI).
- The Changing Role of the Healthcare CIO: Expanded Responsibilities in an Era of Economic Constraints (Part 2)
Featured within this white paper are CIO/CMIO luminaries who offer unique insights on the changing role of the CIO with special emphasis on the CIO/CMIO as a change agent, innovator and connector who is tasked with an ever-growing list of executive responsibilities.
- IT's the Best Kept Secret: Using Advanced Technology to Recruit & Retain Physicians in a Competitive Marketplace
Two forces—a looming physician shortage and the demographic shift occurring as large numbers of aging physicians retire—are driving a change in physicians’ professional culture. Advanced information technology can be a key competitive differentiator for healthcare organizations.
- Improving Clinical Workflow Through Effective Context and Identity Management
Access to timely, reliable, complete, and context-relevant information at the point of care is widely expected to improve clinical workflow. These improvements, in turn, are expected to help resolve many of the cost, patient safety, and quality challenges plaguing the U.S. healthcare system.
- Patient Information Aggregation
Patient Information Aggregation provides clinicians with simplified, real-time and integrated access to patient information. Regardless of where the information resides - in Windows-based , terminal-emulated, Citrix-based, or Web-based applications, patient data is aggregated and presented whenever and wherever it's needed.
Webinars

Cleveland Clinic Leverages Business Intelligence to Accelerate Performance Improvement
Healthcare organizations possess a wealth of untapped strategic information in their transaction systems. Cleveland Clinic has applied Business Intelligence (BI) technology in a meaningful and intuitive manner to unlock transaction information to accelerate financial, operational, and clinical performance improvement. In this session, Cleveland Clinic, one of the largest providers in the U.S., will lay out specific steps that it took to leverage BI technology to achieve strategic objectives and positive organizational change.

Automating Boston Medical Center's Referral Process: Bottom-line Benefits and Community Integration
Joel L. Vengco, BMC's Chief Applications Architect & Director, Boston Medical Center details how BMC facilitated community information exchange by addressing HIE standards related to interoperability, usability, collaboration and enhanced quality of care, as well as how re-engineering the referral management process boosted efficiency, care coordination and patient tracking. He documents BMC's successful expansion of electronic referral management to all departments, along with BMC's plans for internal consultations and enhanced communications between BMC departments and non-network providers. Significant financial gains can be achieved through HIE-based electronic referral systems that increase referral volume through integration and collaboration.

Creating Multidisciplinary Views of the Patient Using Integrated Identity and Access Management
Don York, Director of IT, Cancer Therapy & Research Center (CRTC), The University of Texas Health Science Center (UTHSC), San Antonio. Clinicians were previously faced with multiple user IDs and passwords, redundant patient queries and ongoing struggles to efficiently access data. Don explains how they were able to enhance care delivery, increase productivity and maximize system investments by providing caregivers with secure, expedient access to a multidisciplinary view of patient information with an integrated Identity & Access Management solution. He also describes the projects' keys to success, including conducting a thorough analysis of clinical workflows to deliver the optimal end-user experience to clinicians who handle more than 120,000 cancer patient visits a year.
Improving Quality of Care by Streamlining Access to The Right Information at the Right Time
Chuck Podesta, SVP/Chief Information Officer and John McConnell, Senior Web Developer from Fletcher Allen Health Care share the strategy and execution of PRISM - Fletcher Allen's Patient Record Information Management System, and how contextually aligning data across all systems delivered the critical interoperability needed to fully realize the vision of a complete, electronic patient record. They describe the process used to gain "buy-in" from physicians, clinical staff, administration, and other stakeholders, the technology infrastructure used, lessons learned, and the results to-date.

Turn Your Physician Referral Process into a Cash Flow Engine
Joel Vengco, Executive Director of Clinical Information Systems at Boston Medical Center describes the strategy, design, deployment, and business impact of BMC’s recently implemented eReferral solution, a key component of their community information exchange (CIE) vision.

Ensuring Workflow Controls Technology, Not the Reverse
Allen Roeseler, Group Manager, Advanced Systems from Children’s Medical Center in Dallas, Texas demonstrates how Fusionfx has optimized clinical workflow and boosted physician adoption of existing clinical applications.

Aggregating Patient Data to Deliver a Single, Unified Patient Record to Physicians within a Clinical Portal
Pete Mardesich, Senior Business Analyst, and Josh Levine, Technologist, from Legacy Health System (Portland, Oregon) demonstrate Legacy’s physician portal, which uses Fusionfx to aggregate data from disparate applications including Cerner PowerChart Office, GE Muse, Fuji PACS and IDX (GE Healthcare) LastWord.
Customer Videos

Christy Kindler, CIO, University Community Health
The CIOs role in a Community Hospital and how ARRA has affected it.

Don York, Director, IT, Cancer Therapy & Research Center
Explains his role as IT director at Cancer Therapy and Research Center.

Brigitte Shaw, CEO, Pepin Heart Hospital & Dr. Kirim C Patel Research Institute
Discusses the importance of physician alignment and delivering real-time clinical information to care providers.

Joel Vengco, Chief Application Architect and Director, Boston Medical Center
Discusses community information exchanges.

Jamie Welch, CIO, Louisiana Rural Health Information Exchange (LARHIX)
Why & how the Fusionfx Web Portal works

Allen Roeseler, Group Manager, Advance Systems Management, Children's Medical Center
How to fill the holes in the IT infrastructure, connect best of breed systems, and solve the inefficiencies of printing and scanning paper charts?

David Miller, Chief Security Officer, Covisint
Discusses the current issues and challenges facing health information exchanges.

Jerry Ambrosh, Senior Vice President, Business Development, Vangent
Discusses 2009 contract with the Department of Defense.

Jennifer Covich Bordenick, CEO, eHealth Initiative
Discusses critical issues facing healthcare organizations.

Lynne Dunbrack, Program Director, IDC Health Insights
Discusses the "readiness" of hospital in respect to ARRA.

Marc Holland, CEO, System Research Services
On interoperability and the view of the "whole" patient.

