Close the communication loop.
The referral process can become difficult, inefficient and confusing for patients and clinicians. Patients sometimes fail to receive appropriate care, clinicians grow increasingly frustrated over the lack of timely, complete referral information, and hospitals and clinicians lose revenue due to missed appointments or inaccurate documentation.
eReferral is one of the portal-based fxCollaboration products from the Fusionfx suite of workflow solutions. eReferral transforms the onerous, bureaucratic, paper-shuffling referral process into a disciplined workflow that facilitates and standardizes collaboration, improves patient care quality and safety and increases referral volume and revenues.
eReferral provides clinicians with composite views of relevant patient information housed in diverse systems. Clinicians and referral coordinators can find specialists, book appointments online, transmit clinical data and track referrals from beginning to end - all within a unified eReferral portal. By improving the accessibility of information and expediting its turnaround, eReferral increases hospital and clinic patient volume. It also improves productivity, saving physicians' time by automating multiple steps in the referring physician communication loop. The result: more specialist consultation completion and better quality of care.
Easily manage outpatient and inpatient referring physician communications with features including:
• Enhanced Referral Lists and Tracking
• EMR Integration
• In-depth Provider Dictionaries
• Detailed Insurance, Instruction and Clinical Data
• Rapid, Accurate Scheduling
• Complete, Patient-Friendly Summaries
• Comprehensive Reporting
• Referral Physician Portal
With eReferral, healthcare executives are able to immediately address the business goals and challenges of the entire referral management process. CEOs can improve outcomes, ensure access and minimize exposure and disruptions. COOs can prioritize higher value units, strengthen referrals and utilize nurses consistently. CFOs can ensure payments, reduce no-shows, and enhance revenues. And, CMOs can preserve patient safety, reduce errors and generate quality data for reporting purposes.
eReferral also helps hospitals, IDNs and HIEs fulfill the care coordination and information exchange requirements of meaningful use as articulated by the HIT Policy Committee of the Office of the National Coordinator (ONC).
Provider messaging connects clinicians to the people and information that they need for a complete, 24x7 view of the patient. It's a secure, reliable source for information that conforms to the emerging standards of clinical data exchange and privacy. Providers can collect patient pre-registration information, share consults, educate patients and coordinate patient care while protecting clinical data from inappropriate, unauthorized access.
