Customers

Customer Viewpoint: Recorded Webinars

Recorded Webinars

Cleveland Clinic Leverages Business Intelligence to Accelerate Performance Improvement

Healthcare organizations possess a wealth of untapped strategic information in their transaction systems. Cleveland Clinic has applied Business Intelligence (BI) technology in a meaningful and intuitive manner to unlock transaction information to accelerate financial, operational, and clinical performance improvement. In this session, Cleveland Clinic, one of the largest providers in the U.S., will lay out specific steps that it took to leverage BI technology to achieve strategic objectives and positive organizational change.

Automating Boston Medical Center's Referral Process: Bottom-line Benefits and Community Integration

Joel L. Vengco, BMC's Chief Applications Architect & Director, Boston Medical Center details how BMC facilitated community information exchange by addressing HIE standards related to interoperability, usability, collaboration and enhanced quality of care, as well as how re-engineering the referral management process boosted efficiency, care coordination and patient tracking. He documents BMC's successful expansion of electronic referral management to all departments, along with BMC's plans for internal consultations and enhanced communications between BMC departments and non-network providers. Significant financial gains can be achieved through HIE-based electronic referral systems that increase referral volume through integration and collaboration.

Creating Multidisciplinary Views of the Patient Using Integrated Identity and Access Management

Don York, Director of IT, Cancer Therapy & Research Center (CRTC), The University of Texas Health Science Center (UTHSC), San Antonio. Clinicians were previously faced with multiple user IDs and passwords, redundant patient queries and ongoing struggles to efficiently access data. Don explains how they were able to enhance care delivery, increase productivity and maximize system investments by providing caregivers with secure, expedient access to a multidisciplinary view of patient information with an integrated Identity & Access Management solution. He also describes the projects' keys to success, including conducting a thorough analysis of clinical workflows to deliver the optimal end-user experience to clinicians who handle more than 120,000 cancer patient visits a year.

Improving Quality of Care by Streamlining Access to The Right Information at the Right Time

Chuck Podesta, SVP/Chief Information Officer and John McConnell, Senior Web Developer from Fletcher Allen Health Care share the strategy and execution of PRISM - Fletcher Allen's Patient Record Information Management System, and how contextually aligning data across all systems delivered the critical interoperability needed to fully realize the vision of a complete, electronic patient record. They describe the process used to gain "buy-in" from physicians, clinical staff, administration, and other stakeholders, the technology infrastructure used, lessons learned, and the results to-date.

Turn Your Physician Referral Process into a Cash Flow Engine

Joel Vengco, Executive Director of Clinical Information Systems at Boston Medical Center describes the strategy, design, deployment, and business impact of BMC’s recently implemented eReferral solution, a key component of their community information exchange (CIE) vision.

Ensuring Workflow Controls Technology, Not the Reverse

Allen Roeseler, Group Manager, Advanced Systems from Children’s Medical Center in Dallas, Texas demonstrates how Fusionfx has optimized clinical workflow and boosted physician adoption of existing clinical applications.

Aggregating Patient Data to Deliver a Single, Unified Patient Record to Physicians within a Clinical Portal

Pete Mardesich, Senior Business Analyst, and Josh Levine, Technologist, from Legacy Health System (Portland, Oregon) demonstrate Legacy’s physician portal, which uses Fusionfx to aggregate data from disparate applications including Cerner PowerChart Office, GE Muse, Fuji PACS and IDX (GE Healthcare) LastWord.

Case Study

Hospitalists are saving up to two hours daily
Catholic Healthcare West’s DirectConnect™ initiative utilizes Fusionfx to aggregate patient data from disparate systems and provide role-based access via the desktop and portal.

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